At Skinthetik, we are dedicated to delivering your skincare, haircare, personal care, wellness, and beauty essentials safely and efficiently—wherever you are in the world. Please review our shipping policy below.
Orders are processed within 1–3 business days (excluding weekends and holidays).
Once processed, orders are handed over to our fulfillment partners for shipment.
During peak seasons, promotions, or holidays, processing times may be slightly extended.
You will receive a shipping confirmation email once your order has been dispatched.
We currently ship to:
Canada
United States
International destinations worldwide
Availability may vary slightly by country due to local regulations or carrier restrictions.
Delivery times depend on your location and the fulfillment partner.
Estimated delivery: 5–10 business days
Estimated delivery: 2–7 business days
Estimated delivery: 7–20 business days
Please note that delivery times are estimates only and may vary due to customs processing, local carriers, weather conditions, or global shipping delays.
Shipping costs are calculated at checkout based on your delivery location and order size.
Any applicable shipping fees will be clearly shown before you complete your purchase.
Once your order ships, you will receive a tracking number via email.
Tracking information may take 24–48 hours to update after shipment.
Some orders may be shipped in separate packages if products are fulfilled from different locations.
If this happens, you will receive multiple tracking numbers.
International orders may be subject to customs duties, taxes, or import fees, depending on your country.
These charges are not included in the product price or shipping cost and are the customer’s responsibility.
Skinthetik is not responsible for delays caused by customs clearance.
Please ensure your shipping address is accurate and complete at checkout.
Skinthetik is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Orders returned due to address errors or failed delivery attempts are not eligible for refunds.
If your order is delayed beyond the estimated delivery timeframe:
Please allow a few additional business days for carrier delays
Contact us at support@skinthetik.com with your order number
We will work with our fulfillment partners to assist you.
If your order arrives damaged:
Contact us within 48 hours of delivery
Include your order number and clear photos of the damaged item(s)
We’ll review the issue and arrange a suitable resolution.
If you have any questions about shipping, feel free to contact us: support@skinthetik.com
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We believe in building better
Real people making great products